Maintenance infrastructure, operational processes, management systems, planning aspects, material logistics, manufacturing technology, third-party orders and quality assurance are all included. The tasks, competences and responsibilities of individual role holders as well as the sector-specific requirements from standards and regulations (e.g. ECM) are included in the concept.

Special attention is paid to the management of stakeholder requirements. Other important areas are the inclusion of digitalisation technologies, diagnostic systems, predictive maintenance and smart maintenance. The definition of key figures and the implementation of quality management are also included. These and other topics are explored in greater depth in workshops.

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